Frequently Asked Questions​

FAQ

FAQ

We can tell you everything about HONGKE

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What can HONGKE valve provide for you?

01.

What are the advantages of HONGKE valve products?

HONGKE produces its own materials and products to ensure product quality and control prices from the source.

02.

What services can HONGKE valve provide?

HONGKE specializes in serving wholesalers and brands and can provide customized products and branding services such as abrasive tools, custom packaging, logo printing, and labeling.

03.

Which industries does the HONGKE valve serve?

HONGKE valve serves various industries such as water supply and drainage systems, including swimming pools, wastewater treatment, aquaculture, agricultural irrigation, industrial and construction applications, and garden irrigation.

Hongke, customer signing contract in Hongke office

Why HONGKE is worthy of your trust?

01.

What are the mission and values of HONGKE valve?

Mission: To help customers become leaders in the valve and pipeline industry. Values: HONGKE believes that time can tell everything, and its 15 years of experience have strengthened its brand at every step.

02.

What qualifications and experience does the HONGKE valve team have?

The sales managers at HONGKE have more than 8 years of experience in the industry and are knowledgeable about the products and market. They are dedicated to providing professional and helpful service.

03.

How does HONGKE valve ensure quality and customer satisfaction?

HONGKE has strict production standards and quality inspection by quality inspectors to ensure that its products and services meet international standards. It values customer feedback and strives to address any concerns or issues in a timely manner.

04.

What payment and delivery options are available?

HONGKE offers flexible payment and delivery options, including Payment methods: T/T, L/C, Western, and PayPal, Delivery methods: FOB, CFR, CIF, and EXW.

05.

How long is the delivery time?

The delivery time for bulk cargo is 15-20 days, 20-30 days for 20GP, and 35-40 days for 40HQ.

What is the after-sales service policy of HONGKE valves?

If there is any problem with the product, customers can contact the sales manager for an executable solution within 24 hours. 
HONGKE is committed to providing excellent after-sales service.

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